When you sign up for the hosted tier we collect:
We use your data solely to operate the Service: authenticate you, provision your database, process payments, and send transactional emails (welcome, token delivery, churn warnings). We do not use your data for advertising or sell it to third parties.
Your project data lives in an isolated Neon Postgres project provisioned in the US East region. Access credentials are encrypted at rest. Only you and automated Meridian processes can access your project data.
Active accounts: data retained for the duration of the subscription. Upon cancellation:
To request immediate deletion email [email protected]. We will confirm and complete deletion within 28 days.
We use one session cookie (meridian_session) to keep you signed in. It expires after 7 days or on logout. No tracking or advertising cookies are used.
Communications are encrypted via HTTPS/TLS. API tokens are stored as SHA-256 hashes — we cannot recover a raw token. If you believe your account has been compromised contact us immediately.
The Service is not directed at children under 13. We do not knowingly collect data from children.
Material changes to this policy will be emailed to active subscribers at least 14 days before taking effect.
Privacy questions or deletion requests: [email protected]